1. Who are we?
We recognize that great customer service is an integral factor in our client’s success and exceeding customer’s expectations is vital in retaining your company’s pole position.
Customer Service Direct specializes in customer call center solutions tailored to meet the specific needs of your company. We strive to increase customer confidence and improve customer retention, two vital components to the success of any campaign.
Working around the clock, our agents make sure each and every phone call is managed and customers are provided with the most up to date information.
... and as your business goes up and down in volume, we can provide the scalability you need. Instead of hiring, managing and paying a full time group of employees, reduce your costs by outsourcing your customer service needs today.